Social media agents handle more than just calls.
Social media agents are trained to post comments to company blogs, Facebook pages, send tweets, and interact with other social media venues enhancing your online community and generating positive on line feedback for your brand’s products and services.
- Use dedicated social media agents to focus solely on posting comments, blogging and social media response and enhancements.
- Maximize your call center effectiveness using social media agents to multitask, handling a mix of calls and social media responsibilities.
- Social media agent programs can be customized for your unique on line needs.