Referral Support
Continue to build your referral relationships by having Goodworks assist your agency sales, marketing and office staff with office staff with referral and intake related tasks.
Referral Support
Continue to build your referral relationships by having Goodworks assist your agency sales, marketing and office staff with referral and intake related tasks.
MORE EFFICIENCY. LESS BURDEN.
The relationship is in the details.
Referrals are the lifeline of your business. We understand how important it is to build and maintain strong relationships with your referral sources in order to grow your market share. And we get that timing is of the essence – that you need to receive and process the referrals quickly to accept and schedule them before your competition.
Goodworks supports your sales and marketing staff in the field and your customer service reps in the office to increase the speed of referral and intake processing. Working with us removes the administrative burden from your staff and gives them the time to focus on referral and patient relationships. By confirming the following provider at the time of referral, we reduce the time to sign for physician orders, which increases your cashflow and decreases your write-offs.
Our referral support includes:
- Processing referrals received from your marketing, central intake, and office staff
- Setting up referrals with supporting documentation into your EMR
- Checking “My Ability” for Medicare patients
- Confirming the following provider at time of referral
- Monitoring the changing discharges and the attaching of referral and intake documentation into your EMR
- Verifying Insurance
- Scheduling
- Tracking non-admits for reporting and analytics
“I would like to express my gratitude to Goodworks and the Certifying Physician Team. The process they created to help navigate the growing need for PCP connection and confirmation has been a game-changer for me in my workday. They have single-handedly made me more efficient and helped me spend more time on patient directed tasks! Thank you very much!”
— Jennifer Stroby | Area Sales Director, National Home Health & Hospice Agency