CUSTOMER SERVICE
Professional, personable, and reliable customer service that strengthens your brand and builds your business.
CUSTOMER SERVICE
Professional, personable, and reliable customer service that strengthens your brand and builds your business.
OUR TEAM, YOUR RESULTS.
Building your business, strengthening your brand.
Our team strengthens your brand through every interaction and builds your business through professional, personable, and reliable delivery of intake, scheduling, insurance verification, recruiting, and general customer service and support. Your team spends less time on hold and in repetitive call processes, and more time delivering care in the home.
Our customer service team handles:
- Intake
- Referrals
- Patient customer service
- Client customer service
- Scheduling
- Insurance verification
- Recruiting support
- Appointment confirmation
“Goodworks gets it. They’ve been an excellent partner every step of the way – being proactive in communicating with our team and very responsive to our needs through the pilot, ramp up and steady state phases of the project. We are now road-mapping other opportunties to partner with Goodworks throughout our organization.”
— Andrew Gentile | Division Director, National Home Health and Hospice Agency