Referrals are the lifeline of your business. We understand how important it is to build and maintain strong relationships with your referral sources in order to grow your market share. And we get that timing is of the essence. You need to receive and process referrals quickly to accept and schedule them before your competition.

Goodworks supports your sales and marketing staff in the field, your customer service reps in the office, and your call center to increase the speed of referral and intake processing. Working with us removes the administrative burden from your staff and gives them the time to focus on referral, patient, and client relationships. We also support intake through our dedicated customer service team. We manage inbound referrals received by phone, fax, email, and electronic portals, then follow up with providers, patients, and clients to confirm critical referral details. For home health, confirming the following provider at the time of referral reduces the time to sign for physician orders, which increases your cashflow and decreases your write-offs.